Home/Process
How we work

Five stages. No black boxes.

You will always know what we are doing this week, what it costs, and what lands at the end of it. Here is exactly how an engagement runs.

01 1–2 weeks

Discover

We interview your team and your users, audit what already exists, and pin down what success looks like in numbers. You get a written brief, a scope, and a fixed price before any build work begins.

Stakeholder interviewsUser researchTechnical auditScope and fixed quote

02 2–4 weeks

Design

Wireframes first, then clickable prototypes we put in front of real users. Changing a prototype costs hours; changing production code costs weeks. We do the expensive thinking while it is still cheap.

WireframesClickable prototypeUsability testingDesign system

03 4–12 weeks

Build

Two-week sprints, each ending with something you can open in a browser. Code review on every change, automated tests on the parts that matter, and a staging environment that mirrors production.

Two-week sprintsCode reviewAutomated testingStaging environment

04 1–2 weeks

Launch

Performance budgets enforced, accessibility checked against WCAG 2.2 AA, analytics wired up, and a deployment pipeline that makes releases boring. Plus backups, because we have seen what happens without them.

Performance tuningAccessibility auditAnalytics setupBackup strategy

05 Ongoing

Scale

Launch is the midpoint, not the finish. We stay on for monitoring, iteration, and the improvements your usage data argues for — on a retainer sized to what you actually need.

Monitoring and alertsIterative improvementsSupport retainerQuarterly reviews

Questions

The things everybody asks first.

It depends entirely on scope, but for context: a marketing website typically lands between $6k and $20k, an e-commerce build between $15k and $50k, and a custom application from $35k upward. We give you a fixed price after discovery, not a range that quietly grows.

A website is usually 4–8 weeks end to end. A mobile app or custom platform is typically 3–6 months. Discovery gives us enough information to commit to a date, and we would rather quote honestly than win work on an optimistic timeline.

Yes, completely, from the first commit. Repositories, hosting accounts, domains, design files, and analytics are all registered in your name. If you ever want to move to another team, you can, and nothing about that is our decision.

Then we work alongside them. That might mean staff augmentation, a design system your developers implement, or an architecture review. We are equally happy leading a project or reinforcing one that already has momentum.

Yes. Most clients stay on a monthly retainer covering monitoring, security updates, backups, and a block of development hours. It is optional, and it is not a lock-in contract — thirty days notice, always.

Fair question, and worth answering openly: our previous host lost the site and the backups with it. This rebuild is a static site with the entire source under version control, which is the same discipline we apply to client work. It is also why we talk about backups so much.

Start here

Let's build something worth talking about.

Tell us what you're trying to make happen. We'll come back within one business day with honest thoughts on scope, timeline, and cost — no obligation, no sales theater.